Dear customer,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the delay in the shipment of your order. We understand how important it is to receive your product on time.
According to our records, your order was dispatched on the 23rd itself and the package reached its destination on the 26th . However, we are currently contacting our delivery partner to investigate the delay further.
We assure you that we are doing everything we can to resolve this matter as quickly as possible. We will keep you updated regarding the status of your order and will do our best to ensure that this issue does not happen again in the future.
Thank you for your patience and understanding.
